Digital Transformation in Supply Chain Management: A Commerce and Management Perspective

Authors

  • Kalgi Shah School of Management Studies, National Forensic Sciences University Author

DOI:

https://doi.org/10.65021/mwsj.v1.i1.5

Keywords:

Digital transformation, Supply chain management, Industry 4.0, IoT, Blockchain, Artificial intelligence, Big data analytics

Abstract

The digital transformation of supply chain management represents one of the most significant paradigm shifts in contemporary business operations. This paper examines the comprehensive impact of digital technologies on supply chain management from both commerce and management perspectives. The research analyzes the integration of emerging technologies including Internet of Things (IoT), artificial intelligence, blockchain, cloud computing, and big data analytics in supply chain processes. Through systematic analysis of current literature and industry practices, this study identifies key drivers, challenges, and opportunities associated with digital supply chain transformation. The findings reveal that organizations implementing comprehensive digital supply chain strategies demonstrate improved operational efficiency, enhanced visibility, reduced costs, and increased customer satisfaction. However, significant challenges persist in areas of cybersecurity, data integration, organizational change management, and technology adoption costs. The paper provides strategic recommendations for organizations seeking to navigate the digital transformation journey effectively. The research contributes to the growing body of knowledge on digital supply chain management and offers practical insights for both academic researchers and industry practitioners.

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Author Biography

  • Kalgi Shah, School of Management Studies, National Forensic Sciences University

    Kalgi Shah is an Associate Professor at the School of Management Studies, National Forensic Sciences University (NFSU), India. Holding UGC-NET, PhD, PGDM, MBA, and BBA qualifications, Dr. Shah has research and teaching experience in services marketing, consumer behaviour, ethics in online data collection, social media and voting behaviour, and service quality and customer satisfaction in sectors such as restaurants, public transport, and e-retailing.

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Published

2025-09-10

How to Cite

Digital Transformation in Supply Chain Management: A Commerce and Management Perspective. (2025). Milky Way Scientific Journal, 1(1), 53-70. https://doi.org/10.65021/mwsj.v1.i1.5